Invoicing
reminder
Please
note that invoices are to be submitted after you have seen your patient and not
before. This will avoid the need to process a reversal if the patient does not
attend their appointment. Invoicing prior to appointment completion may result
in delayed payment and challenges with reconciliation.
Lock feature
coming soon!
Information
privacy and security remain a top priority for ICBC. ICBC is pleased to inform
you that we are responding to your request to add a “lock” feature to reports.
Report templates will soon have the option to permanently lock editing on
completed reports. We will notify you once this function is available.
HCPIR
enhancements coming soon!
To improve your user experience, we are introducing
updates to the HCPIR application. Along with the application changes, an
updated HCPIR
application checklist will be also be available with helpful tips and
key steps. We will notify you once these changes are in effect.
How
ICBC is supporting you
For more information, visit
ICBC’s Health Services Business Partners site at www.icbc.com/partners/health-services. If you have any further questions, the Health Care
Inquiry Unit (HCIU) is available to assist you Monday-Friday, 8:30am-4:00pm.
Lower Mainland: 604-587-7150
Toll free: 1-888-717-7150
#OT365
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