Message from ICBC- Linda Calbick

ICBC is pleased to offer a new service contract to occupational therapists (OT), effective May 1, 2013. The contract will include an increased rate for service, and a new occupational therapist participation agreement to outline performance standards and requirements.

ICBC is committed to paying fair compensation to its suppliers, while keeping insurance rates as low as possible and delivering good service to customers. These rates are fair and reasonable based on our market analysis, and are consistent with rates paid by WorkSafeBC and other insurance providers.  

The new rates will take effect May 1, 2013, and will be retroactive to January 1, 2012. For details on how to submit retroactive invoices, please email Linda Calbick (linda.calbick@icbc.com)

In addition to the increased rates, ICBC is also introducing a new participation agreement, which outlines performance guidelines as well as administrative, operational and service quality requirements that OTs must meet when working with customers who have an ICBC claim.

This agreement can be found on a newly created webpage dedicated to occupational therapists on the ICBC website: http://partners.icbc.com/health-services/OT.asp.

The participation agreement will need to be signed on an annual basis. All OTs that sign the participation agreement will be placed on an approved list of providers and will receive referrals from ICBC staff.

In addition, copies of the OT reporting templates can be found on the ICBC website: http://partners.icbc.com/health-services/OT.asp

ICBC has an obligation to ensure OTs providing care to our customers are properly licensed and are members in good standing with the College of Occupational Therapists of BC. This participation agreement will create a formal governance framework to ensure that ICBC customers consistently receive high-quality care, service and treatment.

Please review the participation agreement and return a signed copy by April 30, 2013 by mail, fax or email:

Linda Calbick
Manager, Injury Tech and Program Support
ICBC Claims Programs
#208-808 Nelson Street
Vancouver, BC  V6Z 2H2
Fax: 604-647-6148 
Email: linda.calbick@icbc.com

ICBC recognizes the value that occupational therapists bring to the recovery process. We look forward to working with you and the BC Chapter of the Canadian Association of Occupational Therapists in the months to come to develop effective operational practices in the best interests of our mutual customers.