ICBC OT Service Provider Update

A message from ICBC to OT Service Providers:

ICBC is making changes as part of our commitment to continuously improve services that support business partners like you.

In April we launched a new process to streamline the way our service providers submit their invoices and reports.  The first groups to participate provided feedback that allowed us to make important adjustments and improvements to our procedures.  Our plan is to expand this process to occupational therapists, but first we need to address your requirement to password-protect reports.  We are considering TLS secured tunnels, however, in order to move forward we are enlisting your assistance to provide us with your email address and one IT contact name per organization.

We also plan to align the advanced skill set of the OT with the requirements of the HDP customer.  Please review the list below and send us an email identifying which categories you, or individual occupational therapists in your organization, have experience in supporting:

•             Paraplegia

•             Quadriplegia

•             Head injuries with positive neurological

               findings

•             Amputees

•             Brachial plexus

•             Deafness

•             Blindness

•             Orthopaedic injuries or other permanent

               injuries that require vocational training

•             Infants—with severe injuries

•             Geriatrics—with severe injuries

To submit the requested information, please follow these guidelines:

1.  Respond by: December 19, 2016

2.  Send to: occupational.therapists@icbc.com

3.  Subject line: OT Email & Skill Set Information

Your reply to ICBC should include the following:

-Your email address

-The name of one IT contact per organization

-OT name followed by a list identifying advanced skill set/experience categories

The tentative implementation date for the streamlined invoice and reporting process is early February 2017.  Submissions received after December 19th will be processed based on resource capacity at the time of receipt. 

We appreciate your assistance, and look forward to sharing more details as we get closer to introducing these enhancements.