Career Opportunity

Clinician Team Leader – Pain Management Program

Surrey

OrionHealth’s clinics are a multi-disciplinary team of health care professionals (psychology, medicine, pharmacy, occupational therapy, physiotherapy and kinesiology) offering an evidence-based programs in chronic pain management and return to work rehabilitation.  Our organization has a commitment to quality, innovation and providing services based on best practices.  Our staff members enjoy a fun, dynamic and challenging environment that encourages professional development and career growth. 

 

Reporting to the Senior Director, the working Team Leader role is responsible to ensure the effective and efficient delivery of Pain Management Program/services for upwards to 20 plus clients by providing leadership to the rehabilitation team. Leadership includes guidance/coaching/training, on-boarding of new employees, ensuring quality assessment and treatment and monitoring of outcomes.

 

KEY RESPONSIBILITIES:

Clinical Team Quality Service Leadership

• Co-ordinate the provision of care for each client to ensure the achievement of outcomes and quality of service delivery.

• Ensure that formulation, team and program development meetings are scheduled and occur as planned.

• Participate in formulation admission decision making meetings and case conferences. Provide direction to / seek consensus with assessment team on admission decision, and recommendations for how program will proceed (admit or not, deferred start, customized program, modified program).

• Participate in clinical meetings to review client progress and provide input as needed.

• Review report content re: consistencies across disciplines and in recommendations; ensure adherence to with established program standards. Provide coaching and training to clinicians as required.

• Chair program development meetings and ensure minutes are completed and follow up on action items as needed.

·         Adhere to CARF standards.

·         Adhere to OrionHealth guidelines, policies and procedures and ensue clinical team members are aware and follow policies and procedures – Health and Safety, Clinical, HR and Finance/Admin/IT policies and procedures.

·         Provide clinical services within your professional scope: assessments, report writing, formulation input, progress and discharge reports, as required.

·         Collaborate in all of the above with other program Team Leader(s) and to assure consistent harmonious leadership and work culture within the PMP.

·         Keep Senior Director and Clinic Leadership Team regularly informed about team functioning and any emerging issues.

·         Liaise with Administrative Support staff regularly to ensure scheduling and program organization supports smooth delivery of services to clients.

Referrer Communication

• Problem solve with referral source in a consultative manner to address issues, or delegate calls to appropriate clinician to best address issue

• Nurture relationships with referrers, ensure that there is regular contact with Worksafe BC QA Manager/Supervisor.

• Solicit feedback on referrer satisfaction with our services when appropriate - communicate referrer feedback to team.

• Provide guidance and coaching with respect to communication and relationship building with referrers/case managers/QA Manager.

·         Liaise with external stakeholders regularly regarding client progress.

People Management

• Recommend clinical staffing needs and liaise with the Senior Manager Operations/Clinic Director.

• Participate in interview and selection process of new staff applicants.

• Arrange for and schedule orientation of any new staff to the team, including development and implementation of orientation and mentorship plans. Ensure mentorship plans are adhered to

• Deal with critical staffing issues as they arise.

• Complete annual performance reviews, in discussion with the Sr. Director,   for clinical team members.

Other Related Responsibilities

·         Make recommendations on the purchase of equipment, tools etc. and facilities requirements.

·         Participate in all required staff, team meetings and conferences

  

QUALIFICATIONS:

• Degree and registered with the college  in one of the following: Physiotherapy, Occupational Therapy, Psychology
• Experience working in an interdisciplinary clinical team
• In depth knowledge of pain management/continuous learner

 If you have experience with a multi-disciplinary clinical team approach, proven leadership ability, exceptional organizational skills with a relevant degree, we would love to hear from you.

 

Apply in confidence to: employment@OrionHealth.ca quoting the position and location in the subject line of the e-mail.