ICBC Enhanced Care Webinars & New Provider Portal

Enhanced Care Webinars

To learn more about the new Enhanced Care model and what this means for health care providers, ICBC will be hosting a series of webinars for health care providers and office administrators in the second half of February. Along with an overview of the model, the webinars will also cover information on the new portal, updates to reporting requirements, and the addition of treatment plans. To ensure that we can accommodate everyone interested, we encourage you to sign up as soon as possible.

Enhanced Care for Health Care Providers
Option 1

Date: Tues, Feb 16, 2021

Time: 8:00 – 9:00AM

Registration: Click here to register

Enhanced Care for Health Care Providers
Option 2

Date: Tues, Feb 23, 2021

Time: 5:00 – 6:00PM

Registration: Click here to register

Enhanced Care for Administrators
Option 1

Date: Thurs, Feb 18, 2021

Time: 8:00 – 9:00AM

Registration: Click here to register

Enhanced Care for Administrators
Option 2

Date: Thurs, Feb 25, 2021

Time: 12:00 – 1:00PM

Registration: Click here to register

New Health Care Provider Portal

ICBC will be launching a new Health Care Provider Portal on March 07, 2021, which will provide health care providers with new functionality and a comprehensive view of their account with ICBC in a secure environment.

How do I access the Health Care Provider Portal?

From March 07, 2021 onwards, users can launch the Health Care Provider Portal through our Health Services Partners site. To access the Health Care Provider Portal, users will need to enter their vendor number and a six-digit personal identification number (PIN), which will be sent by ICBC.

• If you are signed up for direct deposit, you’ll receive an email with your unique PIN in the beginning of March.
• Those who have not signed up for direct deposit will receive their PIN through the mail in the beginning of March. If you do not have a vendor number, you can apply through the Health Services Partners site.

What about the Health Care Provider Invoicing & Reporting (HCPIR) application?

The existing HCPIR application will still be available for those who wish to continue using it, and there will be no change to how you access the application. However, you will see enhancements reflected in the HCPIR application, such as the ability to submit treatment plans directly to ICBC.

Learn more here.