Announced on March 29 2021, TransLink is launching the HandyDART Modernization Program that includes a package of updates designed to ensure the service remains accessible and flexible for those who need it now and in the future. The program represents one of the biggest customer improvements to HandyDART since its inception in 1980 and will prepare the region as Metro Vancouver’s population continues to grow and get older.
Between March 29 and April 25, TransLink is seeking feedback from current and future HandyDART customers, caregivers, family members, service providers, and accessibility champions on the following:
- Bringing Compass to HandyDART
- Potential changes to fares
- Potential new registration process
It is important that occupational therapists voice their perspective on how these changes will impact HandyDART users, many of whom are both OT clients and service users.
Visit translink.ca/hdm to learn more, sign up for the telephone townhall and virtual workshops, and complete the survey. The survey is open until April 25, 2021.
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